Charlotte & the Quail

SERVER | Part Time

C&Q SERVER | Part-Time approx 10–15 hours/week | $18 + tip pool

WE ARE A Victoria fav for healthy meals, kind service, and a peaceful environment. Our location is set on the edge of a 9-acre botanical garden which fuels our days—it even includes morning herb & flower harvests for use in cooking & plating. We are a team of skilled culinary & hospitality professionals that have come together to make seasonal meals both our artistic expression and our movement for a more meaningful local food system. We work hard together AND we also have healthy, fulfilling lives outside of work.

YOU ARE A natural host with a grounded presence. Guests feel cared for in your company because you listen deeply, move with intention, and bring joy to each interaction. You thrive in a team setting, balancing efficiency with warmth, and you see service as more than a transaction — it’s an opportunity to nurture connection.

  • Radiates kindness, patience, and genuine curiosity about people

  • Communicates clearly and respectfully with guests and teammates

  • Finds ease in a fast-paced environment while maintaining a calm, centered demeanor

  • Balances professionalism with a lighthearted spirit that uplifts the team

  • Shares an appreciation for seasonal food, flowers, and the natural environment that inspires our work

  • Is adaptable, solutions-oriented, and takes initiative without losing sight of the guest experience

Responsibilities of Role

  • Welcome and guide guests through their dining experience with warmth and intention

  • Provide thoughtful table service, including accurate order taking and timely delivery

  • Share menu knowledge, including dish composition, seasonal inspirations, and C&Q promotions

  • Anticipate guest needs and respond with a calm, solutions-oriented presence

  • Set, clear, and reset tables to ensure smooth service flow
    Maintain immaculate cleanliness of service areas and dining room

  • Support the team by communicating clearly with hosts, baristas, and kitchen staff

  • Handle transactions and follow operational systems with care and accuracy

  • Be proactive in stocking, polishing, and preparing your section for ease of service

  • Take pride in maintaining a positive, collaborative environment that uplifts team and guest experiences

Employment Requirements

  • 2+ years serving in a restaurant or café environment

  • Serving It Right Certificate

  • Ability to lift 30lbs and stand on feet for at least 6 hours

  • Contribute to a respectful and empowered work environment

Perks

  • Working with an inspired team of diverse individuals

  • Accepting environment

  • Complimentary meal & beverage each shift / Discounted purchases

  • Store discount

  • On-site parking